Return, Refund & Exchange Policy

Return, Refund & Exchange Policy

We want to make your shopping experience as smooth and hassle-free as possible. This guide will help you understand how payments, shipping, returns, and refunds work at Tiruppurtshirt.com

Payment Methods

We offer a variety of secure payment options. All transactions are processed under Mirthuni Apparel Sourcing Service, our parent company. Your invoice will reflect this name.

Payment Method

How It Works

Cash on Delivery (COD)

Pay in cash when your order arrives. Available in selected PIN codes.

UPI (Unified Payment Interface)

Use apps like Google Pay, PhonePe, and Paytm to pay instantly.

Credit & Debit Cards

We accept Visa, MasterCard, and American Express. Secure transactions guaranteed.

Net Banking

Direct transfer from your bank account.

Digital Wallets

Pay via Amazon Pay, Paytm, MobiKwik, and more.

Is My Payment Secure?

Absolutely! Your details are protected by 256-bit encryption , and we use trusted payment gateways with fraud detection measures.

Shipping & Delivery

We aim to deliver your orders quickly and safely.

Shipping Charges

Order Value

Shipping Fee

₹1000 & Above

Free Shipping

Below ₹1000

₹60 shipping charge

Order Tracking

  • Once you place an order, you’ll receive a confirmation via email, WhatsApp, and SMS.
  • We’ll send you a tracking numberso you can check your delivery status anytime.

Delivery Time

  • Estimated delivery time is shown during checkout.
  • If there’s any delay, we’ll notify you via email and SMS.
  • We don’t offer compensation for delays beyond our control.

Cash on Delivery (COD) Availability

  • COD is available for selected PIN codes.
  • Use our serviceability toolon the payment page to check if COD is available in your area.

Returns & Refunds

We offer easy returns within 3 days of delivery, with some conditions:

Reason for Return

Refund Process

Conditions

Product is damaged or defective

Full refund, including shipping charges

Report within 3 days of delivery

Wrong item received

Full refund, including shipping charges

Report within 3 days of delivery

Changed your mind?

Refund, but shipping charges are non-refundable

Product must be unused and in original packaging

Non-Returnable Items

To ensure hygiene, we cannot accept returns for:

  • Lingerie, briefs, panties, socks, and similar innerwear.

Exchanges

Need a different size? You can request an exchange within 3 days of delivery , as long as:

  • The product is in its original conditionwith tags intact.
  • We have stock available.
  • One exchange is allowed per order.

Exchange Reason

Eligibility

Size issues

Exchange within 3 days (if stock is available)

Order mistake

One exchange allowed per order

How to Request a Return

  1. Email us at info@Tiruppurtshirt.comwith your order number and reason for return.
  2. If needed, upload imagesto support your claim.
  3. Provide your pickup addressand, for COD orders, your bank details .
  4. We’ll approve the return and send you a return shipping label.

Refund Timelines

Payment Type

Refund Time

Prepaid (Card/UPI/Net Banking)

7-10 business days to original payment method

COD Orders

3-5 business days via NEFT or wallet credit

GST Refund

GST amount is refunded (except for GST on shipping charges)

Important Return & Refund Rules

Rule

Details

Products must be unused and in original condition

Returns without tags or in used condition won’t be accepted.

Returning an item with a free gift/offer?

The free item must also be returned.

Sent back the wrong item?

We are not responsible for mistakenly returned products.

Need Help? Contact Us!

If you have any questions, we’re happy to help.

  • Email us at:info@Tiruppurtshirt.com
  • Our support teamis here to assist you with payments, shipping, returns, and refunds.

We appreciate your trust and look forward to giving you a fantastic shopping experience at Tiruppurtshirt.com!